As we continue to lead our teams and organizations through the COVID-19 pandemic, there are so many things that leaders must do to ensure the safety and performance of their team. There’s one thing in particular I want to put on your radar!
In addition to your increased management and leadership responsibilities, there is one very important question I want you to ask yourself: “What will happen to my team if I (the leader) am out of commission for two weeks?”
Great leaders don’t just focus on leading through crisis, they plan in advance for it.
Every organization, every team, has their own unique risks that can be navigated and managed more smoothly, if you are prepared for them. Many large organizations develop and update their Risk Management/Contingency Plans annually so they are prepared in the event of various crises.
If creating a Contingency Plan is something you have already done for yourself and your team, then you get to advance to GO and collect $200 (an old Monopoly reference)!
If not, you need to carve out some time on your schedule quickly to create your team’s Contingency Plan.
For Your Team
Consider doing a Zoom or GoToMeeting call with your team to discuss creating a Contingency Plan. You can also discuss during your weekly one-on-one meetings with each team member, as well. Ask each team member “if you are suddenly out of commission for two weeks in your role, what are the worst-case scenarios?” Have them write down each scenario and begin to develop their individual Contingency Plan, which will become a part of the team’s overall plan. Remember, this is a “temporary, just-in-case plan” so the plan needs to focus on critical work products or deliverables only.
Their individual plan should include:
- Describe the Project, Deliverable or Task
- Define the Successful Outcome
- Document the Ideal Response (including Who, What, When, Where, Why, and How. Make sure critical processes and procedures are documented in detail and, if it makes sense, consider job shadowing or cross training someone on this particular task.)
- Document the Timeline
For You — the Leader
In the event you are out of commission for two weeks yourself, you also need to explore the worst-case scenarios, risks, and concerns and develop a Contingency Plan to help your team manage around or navigate through the disruption in your absence.
Stop worrying about having all the answers. You just need to be able to tap into the wealth of knowledge, experience, abilities, and strengths of your team … and then give them the space to deliver remarkable results!!
Make this a “WE Project!” This is how you keep your team engaged. When they are working on meaningful projects — projects that have a specific purpose — projects that are aligned to the company’s goals — THEY WILL STEP UP AND BE ENGAGED!
But listen! You must take time to acknowledge and appreciate the extra work they are doing for the overall benefit of the team. You must not miss an opportunity to celebrate or to say “Thank you! You did a great job!” That momentum is what you need to keep your team moving forward!!